by Kathleen Davis, CPCU, CIC, ARM, API | Sep 4, 2013 | Compliance, Industry News, Underwriting
Well you don’t, but the Feds do. Before I get into that, can I just say that I think there’s a competition between the government and the insurance business to see who can come up with more acronyms. So far, I think it’s a push. The Office of Foreign Assets Control...
by Steve Shepherd | Aug 27, 2013 | Customer Service, Sales
This past Thursday, I started my day at 7:00 to set up for a From the Tower meeting in Palm Beach Gardens and ended my day up in Maitland, preparing for the next day’s session. I checked into my hotel room…feeling every bit of the exhaustion from speaking to a group...
by Steve Shepherd | Aug 20, 2013 | Sales
Well, friends…the time has come. I am getting my 2-20 license. Yep…you heard me correctly…I will not only have my license this coming October, but I will also be able to identify with all of you as well. You can either congratulate me…or console me. Either works. So...
by Ernie King | Aug 15, 2013 | Claims
While it may seem that insurance fraud became an issue only in recent years, the truth is that this is one of the oldest types of fraud. Numerous articles published more than a century ago recounted how merchant ships were intentionally sunk to cash out on the...
by Helene Goldson | Aug 1, 2013 | Customer Service
When we ask customers what they think of Tower Hill, they often respond “I can’t really answer until I have a claim.” We are always ready for that challenge, but if a major storm makes landfall in Florida, your Tower Hill customers depend on us to be even...
by Ashley Kennedy | Jul 25, 2013 | Marketing
We have already covered how to create Facebook and Twitter accounts, so you’re probably feeling very comfortable in the social media arena by now. You’ve connected with your customers, now it’s time to focus on growing your agency and industry connections....