New Year, New Goals

New Year, New Goals

It’s that time of year when we are all determined to make our New Year’s resolutions stick…holding them near and dear to our hearts…and our mid-sections. Until, that is…the third week of January. Try as we might…we will most certainly find that one little excuse that...
What if?

What if?

Well…another year has passed. Nothing thrilling happened in our state this hurricane season…only a little brush of excitement from Tropical Storm Andrea over north Florida early in the season…and Tropical Storm Dorian, which fizzled out just before hitting the eastern...
Getting a Jump on the Competition

Getting a Jump on the Competition

Christmas carols on the radio… Don’t know about you…but, to me, the Christmas carols appear to have started playing 24 hours around the clock…around mid-October. The Halloween clearance aisles weren’t even clearance aisles, and the Christmas decorations were making...
Cooking With Value

Cooking With Value

While walking down the aisles at Publix, we commonly see out of the corner of our eye…an employee quietly hawking a morsel of a new cookie, or a sampling of a different type of cheese, or perhaps offering coupons for dryer sheets. In most instances, we will stop out...
An Eye-Opening Experience

An Eye-Opening Experience

While attending the Florida-Tennessee football game this past Saturday, I had a most pleasurable customer service experience…from a most unexpected place. It all happened…at one of the concessions stands. It was a perfectly humid, Florida day in “The Swamp,” and at...