by Helene Goldson | Aug 1, 2013 | Customer Service
When we ask customers what they think of Tower Hill, they often respond “I can’t really answer until I have a claim.” We are always ready for that challenge, but if a major storm makes landfall in Florida, your Tower Hill customers depend on us to be even...
by Ashley Kennedy | Jul 25, 2013 | Marketing
We have already covered how to create Facebook and Twitter accounts, so you’re probably feeling very comfortable in the social media arena by now. You’ve connected with your customers, now it’s time to focus on growing your agency and industry connections....
by Steve Shepherd | Jul 15, 2013 | Sales
Summer is halfway over. Sorry for the sobering reminder, folks! For the past 15-16 years, my ‘structure clock’ has been put out of whack by the summer months…June through August…when my kids have been out of school. I love organization…and, I relish getting up at 5:30...
by Steve Shepherd | Jun 27, 2013 | Sales
This past weekend my wife Terry and I had the delightful opportunity to meet a neighbor a few streets over within our subdivision. While walking our family beagle, ‘Charlie’, we happened upon an elderly man, who previous to this day, we only spoke to briefly in...
by Jason Neville | Jun 20, 2013 | Claims
The stress associated with experiencing a third party bodily injury liability claim can be overwhelming for your customers. The very nature of the event is not pleasant; someone is blaming the policyholder for an accident that lead to injuries. A sometimes...
