by Brian Hunt, AIC, CPCU | Apr 17, 2014 | Claims, Underwriting
I remember the moment clearly. Hurricane Jeanne had just walloped Florida with its fourth hurricane of the 2004 season. I spent over four hours in the muggy summer heat measuring and scoping damage to a home that two 50 foot pine trees had fallen on and split in...
by Steve Shepherd | Dec 4, 2013 | Sales
Well…another year has passed. Nothing thrilling happened in our state this hurricane season…only a little brush of excitement from Tropical Storm Andrea over north Florida early in the season…and Tropical Storm Dorian, which fizzled out just before hitting the eastern...
by Steve Shepherd | Sep 26, 2013 | Customer Service, Sales
While attending the Florida-Tennessee football game this past Saturday, I had a most pleasurable customer service experience…from a most unexpected place. It all happened…at one of the concessions stands. It was a perfectly humid, Florida day in “The Swamp,” and at...
by Steve Shepherd | Aug 27, 2013 | Customer Service, Sales
This past Thursday, I started my day at 7:00 to set up for a From the Tower meeting in Palm Beach Gardens and ended my day up in Maitland, preparing for the next day’s session. I checked into my hotel room…feeling every bit of the exhaustion from speaking to a group...
by Steve Shepherd | Aug 20, 2013 | Sales
Well, friends…the time has come. I am getting my 2-20 license. Yep…you heard me correctly…I will not only have my license this coming October, but I will also be able to identify with all of you as well. You can either congratulate me…or console me. Either works. So...
