by Lem Purcell | Jun 21, 2012 | Marketing
We’ve hosted a number of internet marketing seminars here at Tower Hill and at agent events, and most have focused on popular and emerging topics such as social media, SEO, and digital advertising. Without exception, I am approached by at least one attendee after each...
by Steve Shepherd | May 11, 2012 | Marketing, Sales
Say ‘thank you.’ Clients need to be appreciated! It’s not enough just to throw out a quote and bind their policy. Don’t rely on your clients to tell you when there is a problem. Actively solicit feedback from your clients on how you and your staff are doing. Regularly...
by Steve Shepherd | May 10, 2012 | Sales
What you say within the first few minutes of your conversation is the one thing that will set the tone for the balance of the sale. Your job is to make the client feel wanted. Your job is to make the client feel that they are the only one you care about. Your job is...
