by Ashley Kennedy | Jun 13, 2013 | Marketing
Do you want your business on Twitter, but don’t know where to start? Tweets, tweeps, handles and hashtags may be foreign (and perhaps intimidating) concepts now, but with time you’ll realize Twitter is actually a user-friendly platform that can quickly expand...
by Helene Goldson | Jun 6, 2013 | Customer Service
Today, June 6, is the 29th anniversary of the day Tetris hit the world market. When I saw that tidbit of trivia, it got me thinking about how Tetris can teach a lesson about Sales. In case you are one of the three people in the world who haven’t played it, Tetris...
by Kathleen Davis, CPCU, CIC, ARM, API | May 31, 2013 | Underwriting
Coverage B (Other Structures) is just “out there.” It’s semi-ignored like your annoying second cousin. Insureds assume everything is covered, and the HO3 policy throws some coverage at them and hopes it will all be OK. On this subject a little attention could go a...
by Steve Shepherd | May 28, 2013 | Sales
Recently, my daughter concluded her high school soccer career. She’s been going, going, going playing soccer since she was in pre-K…and finally, in what was seemingly a blink of an eye, the journey was over. There were plenty of opportunities over the last couple of...
by Lem Purcell | May 23, 2013 | Technology
This week’s article comes courtesy of our Systems department, which is currently making great efforts to upgrade and enhance Tower Hill’s RPM (Rating & Policy Management) agent portal. In the process, we’ve discovered that a significant number of RPM users are...
by Ernie King | May 16, 2013 | Claims
Unfortunately, many individuals experience their first encounter with the criminal justice system by using poor judgment in the presentation of their insurance claim and/or while completing their application for insurance. Many believe that by simply adding a few...
