“Tools of the Trade”: Resources for the Claims Professional

Posted by on Sep 18, 2013 in Claims |

The Tower Hill Claims department continues to develop resources using outside vendors to help exceed consumer expectations, assist with the claims process, and properly evaluate and pay claims. These resources also help carriers monitor indemnity and loss adjustment expense so that they remain financially stable over the long run. For many years, most of the industry focused on the building damage portion of the loss (Coverage A) and used...

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Water Damage Claims: What Your Customers Should Know

Posted by on Jan 24, 2013 in Claims |

Did you know that over 50 percent of claims involve water damage? Some examples include pipe, supply line, and appliance failures, as well as roof or window leaks. It is very important that any damage caused by water is addressed and remediated early on during the life cycle of the claims process. One of the many resources available to Tower Hill customers is our Preferred Water Extraction Program. Tower Hill recommends that homeowners do not...

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