by Jason Neville | Jun 20, 2013 | Claims
The stress associated with experiencing a third party bodily injury liability claim can be overwhelming for your customers. The very nature of the event is not pleasant; someone is blaming the policyholder for an accident that lead to injuries. A sometimes...
by Tim Burns | Jan 24, 2013 | Claims
Did you know that over 50 percent of claims involve water damage? Some examples include pipe, supply line, and appliance failures, as well as roof or window leaks. It is very important that any damage caused by water is addressed and remediated early on during the...
by Helene Goldson | Dec 6, 2012 | Customer Service
If there is one thing that I’ve learned from living in two countries and a few states, it’s that broad generalizations about people rarely work. Case in point: I am constantly told that “older customers don’t like email or the Internet.” In reality, if you look at the...
