by Steve Shepherd | Sep 7, 2012 | Leadership
For all of you college football fans, your day finally arrived last Thursday with an exciting, nail-biting South Carolina-Vanderbilt matchup. Next on the docket…the NFL. Football and the pending fall equinox go together like peas and carrots. Why? Because…we can...
by Steve Shepherd | May 11, 2012 | Marketing, Sales
Say ‘thank you.’ Clients need to be appreciated! It’s not enough just to throw out a quote and bind their policy. Don’t rely on your clients to tell you when there is a problem. Actively solicit feedback from your clients on how you and your staff are doing. Regularly...
