by Brian Hunt, AIC, CPCU | Jan 23, 2014 | Claims, Underwriting
Tower Hill recently empowered its appointed agents to pull CLUE loss reports as part of the application process. Three common scenarios appear on these loss histories: The client has lived at the home for several years and filed a claim for damages during that time....
by Kathleen Davis, CPCU, CIC, ARM, API | Jan 9, 2014 | Underwriting
Sometime when you’re “getting around” you’re also getting in other people’s way! Let’s look at how the 1991 HO3 protects Insureds who injure someone or damage property while getting around. Insureds First, who gets this coverage? With respect to vehicles covered...
by Steve Shepherd | Dec 4, 2013 | Sales
Well…another year has passed. Nothing thrilling happened in our state this hurricane season…only a little brush of excitement from Tropical Storm Andrea over north Florida early in the season…and Tropical Storm Dorian, which fizzled out just before hitting the eastern...
by Steve Shepherd | Oct 17, 2013 | Articles, Sales
While walking down the aisles at Publix, we commonly see out of the corner of our eye…an employee quietly hawking a morsel of a new cookie, or a sampling of a different type of cheese, or perhaps offering coupons for dryer sheets. In most instances, we will stop out...
by Steve Shepherd | Sep 26, 2013 | Customer Service, Sales
While attending the Florida-Tennessee football game this past Saturday, I had a most pleasurable customer service experience…from a most unexpected place. It all happened…at one of the concessions stands. It was a perfectly humid, Florida day in “The Swamp,” and at...
