by Kathleen Davis, CPCU, CIC, ARM, API | Oct 24, 2013 | Articles, Underwriting
Can you hear the Beach Boys’ music? Depending on your age, maybe not! There are a lot of ways for your clients to “get around,” and if they have homeowners and auto policies, then I’ll bet they’re assuming they’re covered by one policy or the other. Let’s take a...
by Steve Shepherd | Oct 17, 2013 | Articles, Sales
While walking down the aisles at Publix, we commonly see out of the corner of our eye…an employee quietly hawking a morsel of a new cookie, or a sampling of a different type of cheese, or perhaps offering coupons for dryer sheets. In most instances, we will stop out...
by Lem Purcell | Oct 9, 2013 | Marketing, Technology
If you’ve ever taken the time to check out your Facebook business page’s analytics via Facebook Insights, you’ve probably noticed that each post’s reach – the number of unique people who have seen your post – can vary wildly from...
by Helene Goldson | Oct 2, 2013 | Customer Service
Next week, October 7-11, is National Customer Service Week. I’ve never been much for “Hallmark holidays,” but they do serve as useful reminders. And I love an excuse to give a gift. So here is a small Customer Service Week gift that won’t need a vase or make anyone...
