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What I Learned from a Monkey and a Bunch of Customers

What I Learned from a Monkey and a Bunch of Customers

by Helene Goldson | Apr 4, 2013 | Customer Service

This is a story about monkeys and peanuts and customer feedback. They are connected, just bear with me. At the primate sanctuary where I volunteer, I have become fast friends with Max. A 28-year-old capuchin monkey, Max grooms my arms, holds my hand with his tail, and...

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