by Ernie King | May 16, 2013 | Claims
Unfortunately, many individuals experience their first encounter with the criminal justice system by using poor judgment in the presentation of their insurance claim and/or while completing their application for insurance. Many believe that by simply adding a few...
by Helene Goldson | Apr 4, 2013 | Customer Service
This is a story about monkeys and peanuts and customer feedback. They are connected, just bear with me. At the primate sanctuary where I volunteer, I have become fast friends with Max. A 28-year-old capuchin monkey, Max grooms my arms, holds my hand with his tail, and...
