by Lem Purcell | Dec 20, 2012 | Marketing
I know. “Holiday downtime?” Yeah right. Nonetheless, all the travel (and its inevitable delays) along with the occasional need to retreat from the holiday circus provides a few opportunities to catch up on a little reading. Here are three exceptional reads for the...
by Steve Shepherd | Dec 13, 2012 | Sales
If you are reading this…it was nice knowing you. December 21, 2012 is upon us. And, this might just be the last blog you’ll ever read. I know what you’re thinking…it’s kind of ironic…you are an insurance agency, insuring people’s livelihood. Then, December 21st...
by Helene Goldson | Dec 6, 2012 | Customer Service
If there is one thing that I’ve learned from living in two countries and a few states, it’s that broad generalizations about people rarely work. Case in point: I am constantly told that “older customers don’t like email or the Internet.” In reality, if you look at the...